No matter what happens with our business, you will always be what is most important to us. We have known that since the day we opened. From that day until right now, we have been dedicated to serving our local communities because we genuinely want to help you with your water systems in Puget Sound, WA. For you to fully understand our level of commitment to you as a customer, we’ve included a few examples of what some of our loyal customers have had to say about the work ethic we put forward every day:
My water well quit pumping. I called at 5:45pm and spoke to Joe- the office manager. At 9am the following morning the field technician, Alex, arrived ahead of schedule, and that alone should rate ten stars for repair service companies. Alex was polite, educational, and professional. He explained the issues, repaired the controllers and billed me $300- a very reasonable charge for services rendered. I could not be happier. I am 75 years-old, and am totally at the mercy of repair companies. Finding Valley Pump Inc in Auburn, WA was a rare and gratifying experience. Outstanding, professional, and reasonable charges. Recommend to everyone. I am aware that some companies write fraudulent favorable reviews about themselves, but not in this case. I can be contacted at: firstname.lastname@example.org Maurice R. Clark
These guys fixed our well pump problems last week and we are very ha…ppy with their work, the timeliness, and felt they did an excellent job and are honest which we really appreciate! We recommend Valley Pump Inc. to everyone!!!
THANK YOU VALLEY PUMP – Our community well failed at 11pm last night. Joe Alcorn promptly returned my late night call, & we discussed the possible causes for l…osing water service. As promised, Alex & Josiah of Valley Pump arrived, brought everything they might need to repair our system, diagnosed the problem, made the repair, & restored water service to our homes. You guys made a lot of people very happy with your quick, courteous service!
Totally pressed the “recommend button”! These guys are personable, helpful, and a blessing, thank you for helping my family. We were in such a bind and you guys were awesome!
Our pump quit working and we didn’t have any water. We have horses and 2 small kids, so was very thankful Valley Pump came out that day. The man that fixed our pump and got us back in water said that people and businesses that are out of water always take top priority. He came in the evening and stayed until almost 11pm! We are very thankful he came out, even though it was late.